The Rules of Your Wild Chance Account

These terms set out the rules that apply when you open and use a Wild Chance account. "We", "us" and "our" mean Wild Chance; "you" means the account holder. By registering, you accept these terms together with our privacy policy.

1. Who may play

Our games are for adults only. You must be 18+ and have reached the legal age in your country. Sign-up usually asks you to confirm your age and to accept these terms and our privacy policy.

2. Your account

  • Registration typically starts with an e-mail address and a password.

  • A second step usually asks for your name, date of birth, gender, address and phone number.

  • As a rule, you choose the account currency when you register; choosing EUR shows amounts in euros.

  • Keep your login details private and sign out on shared devices.

  • We offer our pages in English, German, Polish, Greek, Italian, Danish, Spanish, French, Hungarian and Portuguese.

3. Deposits

The minimum deposit is €10, and CASHlib usually accepts deposits from €5. Card deposits go up to €750 per transaction. We accept Mastercard, Visa, MiFinity, Skrill, Neteller, Paysafecard, CASHlib and bank transfer, as well as Bitcoin, Ethereum, USDT, Dogecoin, XRP, Cardano, Litecoin, Solana, Tron, USDC and Bitcoin Cash. Deposits are typically free of fees.

4. Withdrawals

  • Minimum withdrawal: €10 by bank transfer, €20 to an e-wallet and €50 in crypto.

  • At entry level, we pay out up to €400 per transaction, €800 per day and €10,000 per month; these caps rise with your loyalty level.

  • Withdrawals go to bank transfer, Skrill, Neteller, MiFinity, Paysafecard or crypto.

  • We review a withdrawal request in up to 3 business days.

  • E-wallet payouts take 0–24 hours and bank transfers up to 7 days. Crypto payouts usually take 0–24 hours.

  • As a rule, our cashier handles withdrawals Monday to Friday, 09:00–18:00 GMT+3.

5. Verification

We verify your identity before your first withdrawal. We usually ask for an identity document, proof of address and proof of the payment method you use. Documents are typically uploaded in a protected area of your account rather than sent by e-mail.

6. Bonuses and wagering

Our welcome package runs over your first four deposits and is worth up to €3,200 plus 800 free spins and 30 loyalty coins in total. The first stage gives 100% up to €300 plus 200 free spins and 3 coins. Stages two to four usually give 50% up to €900, 60% up to €1,000 and 70% up to €1,000, with 200 free spins each. As a rule, the full stage amounts need a deposit of about €200 per stage, and smaller deposits receive smaller tiers. Each welcome stage needs a deposit of at least €20.

Welcome bonuses carry 45x wagering and must be cleared within 5 days. While a bonus is active, the maximum bet is €5. Regular offers typically need no bonus code.

Further offers:

  • Reload Friday: 40% up to €250, minimum deposit €20, 45x wagering.

  • Weekend bonus on Saturday and Sunday: 50% up to €300, minimum deposit €20, 45x wagering.

  • Daily cashback of 5% up to €50 and daily VIP cashback of 7% up to €100.

  • Weekly cashback of 15% up to €300 on net losses.

  • A daily Bonus Map with one new offer every 24 hours.

  • We usually hold tournaments. A birthday bonus is typically on offer as well.

7. Loyalty programme

Our loyalty programme has 100 levels. Loyalty points are usually earned on slot play only, at 1 point per €15.

8. Games

We offer more than 6,000 games from more than 140 providers, including Pragmatic Play, NetEnt, Hacksaw Gaming, Evolution, BGaming, Play'n GO and Playtech. Most slots can be tried in demo mode before you play for real money.

9. Reality checks, breaks and self-exclusion

You can set reality check reminders at 60, 90 or 180 minutes and take a break for 1 day, 3 days or 1 week. Self-exclusion is arranged on request through our support team.

10. Support and complaints

Our team is reachable through live chat 24/7 and by e-mail. If you have a complaint, describe what happened, the amount involved and the date of the transaction, so that we can look into it.

11. Changes to these terms

We may update these terms. Each new version applies from the moment it is published.