Wild Chance in Plain English

Wild Chance is an online casino with more than 6,000 games, a live casino and payments by card, e-wallet, bank transfer and crypto. Our pages explain how the account works, with every amount in euros. Three steps help you get the most out of them:

  • Pick the topic that matches your next move: registration, bonus, payments or play on a phone.

  • Read the figures before the first deposit, starting with the €10 minimum deposit and the 45x wagering on our bonuses.

  • Write to us through live chat or by e-mail when a sentence leaves a question open.

The People Behind Our Pages

Writers

Our writers turn account rules into short, plain sections. They write as Wild Chance, which is why our pages say "we" and "our" rather than describing us from the outside.

Editors

Our editors look after clarity and consistent wording, so that a figure such as the €20 minimum per welcome stage or the €400 withdrawal cap per transaction at entry level reads the same wherever it appears.

Support team

Our support team answers players in live chat around the clock and by e-mail, and it is the first point of contact for any question our pages leave open.

What Each Page Covers

TopicWhat we explainWhat we leave out
Games and offersOur games, welcome package and payment routes at a glanceStep-by-step detail on each topic
RegistrationSign-up, identity checks and the first depositPayout timing in depth
BonusesWelcome stages, wagering, reloads and cashbackDocument checks
PaymentsMethods, minimums, caps and payout timesGame descriptions
MobilePlay in the phone browser and the home-screen web appDesktop-only questions
Responsible gamblingWarning signs, account tools and where to find helpAdvice on an individual case
Privacy and termsHow we handle data and the rules of the accountBonus strategy

How We Collect, Check and Label Facts

One set of figures

Every amount on our pages is one of our own figures: the €10 minimum deposit, card deposits up to €750 per transaction, the welcome package of up to €3,200 plus 800 free spins, 45x wagering within 5 days and the €5 maximum bet while a bonus is active. Where a figure appears more than once, it is given in the same form each time.

Firm figures and usual ones

Some terms are fixed numbers, and we write them plainly. Others describe what usually happens, such as the time a document check takes or the percentages on later welcome stages. For those we add a single word such as "usually", "typically" or "as a rule", so a reader can tell a firm figure from a usual one at a glance.

Euros throughout

Our bonuses, cashback and payment limits are set in euros, so our English pages quote amounts in euros too. We do not convert them into other currencies, as a converted figure would only be an estimate.

Our Commercial Relationship

These pages belong to Wild Chance and describe Wild Chance. They are not an independent comparison, and they do not rank us against other brands. Since we have an obvious interest in you signing up, we stick to figures and conditions rather than praise: the minimums, the caps, the wagering and the time limits are the parts that decide whether an offer suits you.

What We Do Not Promise

Casino games are games of chance. Nothing on our pages promises a win, a profit or a way to recover losses, and a bonus is not free money: our welcome bonus carries 45x wagering, 5 days to clear and a €5 maximum bet. Our pages are general information about our own account rules, not financial or legal advice, and they are written only for adults who are 18+ and at the legal age in their country.

Sending Us a Correction

  • Note the topic and the exact sentence or figure that looks wrong or unclear.

  • Send it to us through live chat or by e-mail.

  • Add what you saw in your account, for example the amount or date of a deposit.

  • Our team looks into the point you raised.

  • Where a sentence needs changing, our writers and editors update it.

Writing to Our Team

Our live chat is open 24/7, and our team also answers by e-mail. To help us find the right answer quickly, please include the e-mail address of your account, the page you were reading and, for a payment question, the date and amount involved. If your question is about gambling getting out of hand rather than about our terms, Gamblers Anonymous holds meetings in person, virtually or by telephone.